Spa Receptionist - Russian Speaker

Dettagli

Descrizione

Kuredhivaru Resort and Spa is a tropical oasis of relaxation and indulgence, nestled in the pristine azures of Noonu atoll, a short 45-minute seaplane journey from Male International Airport.
The vibrant house reef, white sandy beaches and picture-perfect shores make Kuredhivaru the ideal beach holiday retreat for culinary connoisseurs and thrill seekers.
Each of our 105 villas boasts a private pool, cozy terrace and direct access to the ocean. The well-appointed contemporary design of the villas offer guests a refined yet laid-back Maldivian experience.
- Welcome guests warmly and provide a personalized, professional spa experience.
- Manage treatment bookings, amendments, cancellations, guest enquiries, and special requests accurately.
- Provide clear information about spa treatments, wellness programs, products, packages, promotions, facilities, and operating hours.
- Handle guest concerns and complaints professionally and support effective service recovery.
- Maintain high standards of spa reception presentation, cleanliness, ambience, and organization.
- Handle cashiering, billing, payments, guest records, reports, and operational documentation accurately.
- Support retail sales and spa revenue through appropriate treatment and product recommendations and upselling.
- Coordinate VIP requirements and work closely with Spa, Front Office, Housekeeping, Recreation, and other resort departments.
- Maintain reception supplies and retail displays and support smooth day-to-day spa operations.
- Follow resort health, hygiene, safety, and operational standards while contributing positively to teamwork and departmental training.