Spa Attendant

Dettagli

Descrizione

Constance Moofushi, located in the Maldives, is a unique resort where barefoot luxury meets laid-back charm. Life at Moofushi is all about passion, teamwork, and creating unforgettable guest experiences in a stunning island setting. If you’re looking to grow, contribute, and be part of a caring and multicultural team, your journey starts here.
We are seeking a professional and customer-focused Spa Attendant to join our team at Constance Moofushi, a luxury resort in the Maldives. The successful candidate will play a vital role in delivering exceptional guest experiences within our world-class spa facility. You will be responsible for maintaining the highest standards of cleanliness, organisation, and guest service whilst supporting our spa therapists and contributing to a welcoming, tranquil environment for all our guests.
- Knowledgeable about all Spa service treatments offered seasonal treatment promotions
- Understands the basics of the spa menu and products in order to communicate knowledgably with guests
- Assists staff with lifting and storing facility equipment, furniture, and products to maintain the facility and prepare for special events
- Having excellent working knowledge of all positions, services, products, operations, systems, and procedures within the spa and Gym
- Maintaining cleanliness, the entire Spa Areas during opening hours and closing of the Spa
- Maintaining cleanliness, the Gym areas as well as the Yoga Pavilion
- Handling the Linen movements from Spa to Laundry as per Policy
- Maintain a high standard of appearance & personal hygiene as per the standard.
- Ensure a flawless set up of the assigned areas for guest comfort.
- Be knowledgeable in amenity products to guide guests accordingly.
- Be knowledgeable in the spa journey and interact within the same guiding the guest to saunas, wet areas and other related areas.
- As per outlined standards ensure par stock of towels, slippers, robes etc. and having the same prepared thereafter.
- Set up, present and serve drinks as per outlined standards and be knowledgeable of the properties of the same.
- Ensure areas of responsibility are always up to standard before welcoming any guest in to the same or handing over area to fellow colleague and act on any discrepancies.
- Be present and actively take part in meetings and training that is given by Management
- Ensure assistance in areas of the spa, attention to detail and able to arrange spa items in decorative manner.
- To maintain inventory of supplies for the operation of spa
- Courtesy to guest and other members of staff at all times.
- Proactively offer assistance to all spa guests when necessary.
- Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
- Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time.
- Maintain a positive attitude and contribute toward a quality work environment.
- Assist in Weekly (Monday) unloading (if requested by reporting authority)
- Spa treatments /Yoga knowledge is advantage, to be perform if operation is busy