Descrizione del ruolo: We are looking for talent who is intuitive, engaging and refined, to join rosewood beijing as the director of spa. rosewood beijing, the first property for rosewood hotels & resorts in asia, exquisitely expresses the group's a sense of place philosophy by reflecting the history, culture, architecture and sensibilities of the location. destined for distinction, rosewood beijing will join a collection of one-of-a-kind luxury properties in the world's most desired destination. rosewood beijing locates in the central business district in chaoyang district, opposite the iconic cctv tower. the 282 guestroom hotel is amongst the largest hotels in beijing and delivers an authentic manor house guest experience, complete with a curated contemporary art collection showcasing local artist's work. five overnight spa suites are unique to beijing's sense® spa. six restaurants and lounges, plus beijing's only outdoor wedding garden, make this property appealing to both the luxury traveler and local residents.
Caratteristiche del candidato: Assist hotel manager in the preparation of strategic business plans for the department.take responsibility for ensuring the pre-launch phases of the spa are proactively organised and within agreed timescales with particular attention to ensuring awareness and launch events are successful.responsibility for the overall management and performance of the spa and fitness centre, ensuring high standard of professionalism, customer service and financial performance.provide leadership, direction and support to the colleagues at the spa and fitness centre to develop a highly motivated team who can deliver high standards of service in all areas.take responsibility for health and safety within the spa and fitness centre, ensuring adherence to both china regulations and company guidelines.review performance and operational issues on a regular basis with hotel manager in line with parameters defined in the operations manual.play a leading role within the hotel’s senior management team, and act as an ambassador and representative of the hotel and sense spa.effectively integrate the spa and fitness centre within the hotel marketing strategy and ensure ongoing representation of the spa and fitness centre both internally and externally.plan an annual calendar of promotional events in line with cultural and relevant events.plan and act as host when required for vip and press visits.ensure spa collaterals. point of sale and promotional materials reflect the quality and integrity of both sense spa and rosewood hotels & resorts.develop subordinates through coaching and mentoring.ensure that all spa & fitness centre colleagues have an understanding of the financial aspects of the hotel.ensure proper, efficient and profitable functioning of the spa & fitness centre.create and strategize duties and responsibilities of spa & fitness centre colleagues and ensure that work processes are in a logical and timely order.ensure proper staffing at all times.ensure that sense experiences. policies and procedures are properly understood and followed through.perform all aspects of colleague and training functions, including hiring. performance appraisals, counselling, coaching, training, disciplinary actions.ensure and maintain a very high standard of personal hygiene, behaviour and grooming standards of staff.ensure that the departmental training manual are continuously updated, maintained and used effectively.maintain strong, professional relationships with the relevant representatives from competitor hotels and other organizations, including tour operators and local travel agents.attend training sessions and meetings as and when required.is a “brand ambassador” at all times and ensures brand integrity and clarity and company’s culture is always maintained.