Player Support Specialist with Italian and English (Relocation assistance)
*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate
If you are passionate about gaming, join our growing Game Support team in the biggest BPO provider in Bulgaria - get the job you will enjoy!
A typical day:
Be every player’s trusty advisor
Listen and respond to gamers queries by phone and email
Identify and assess customers’ needs to achieve satisfaction
Sounds good, right?
If you have:
Fluency in Italian and a good command of English
Gaming experience - you have played games and you can relate to a player’s concept, community and mindset
Player empathy and understanding a player’s perspective when tackling their issues
Understanding of Player Support
Desire to help the players as best as possible and to contribute to the team’s success
Fully paid training sessions
Stable job and career development opportunities
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
We care about the well–being of our employees, invest in their future growth, encourage fun and team-building initiatives!
Does it sound like the perfect job for you? APPLY NOW!
About us: TELUS International Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building and delivering next-generation digital services, AI solutions, customer experience and much more. The company's primary focus is strict adherence to all our clients'procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.