At the moment Cross Border Talents is looking for French speakers to work in Athens, Greece. Are you interested in moving abroad?
Your Role as a Technical Advisor:
-Respond and record consumer enquiries/questions raised through free phone lines for customers;
-Maintain Accurate data input of consumer enquiries, questions and feedback on the customer services database;
-Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy;
-Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
-Troubleshoot through the use of open questions, support documents and system training;
-Offer recommendations to common problems or frequently asked questions.
Requirements for the Technical Advisor Vacancy:
-Writing speed: 20 words per minute.
Cross Border Talent's Offer:
-Paid travel Expenses;
-Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations;
-Renewable contract of 12 months;
-Health Coverage and Private Health Care;
-Attractive Salary with performance bonus;
-Working hours: 40h per week = is 8 hours per day / 5 days a week;
-Free Real Estate Agency Fee