Executive Housekeeper

Dettagli

Descrizione

Constance Ephelia is a beautiful resort located on the island of Mahé in Seychelles, surrounded by stunning beaches and tropical nature. We offer a dynamic and supportive work environment where team spirit, personal growth, and service excellence come together. Join our passionate team and be part of a company that values people and creates memorable experiences every day.
We are seeking an experienced and detail-oriented Executive Housekeeper to join our esteemed team at Constance Ephelia, Seychelles. This position is offering the opportunity to lead and manage all housekeeping and laundry operations for our luxury resort property. The successful candidate will be responsible for maintaining the highest standards of cleanliness, hygiene, and guest satisfaction across all areas of the establishment, whilst leading and developing a dedicated housekeeping team.
- Lead, train, and supervise the housekeeping and laundry team, providing guidance on cleaning protocols, hygiene standards, and guest service excellence
- Oversee and manage all housekeeping and laundry operations, ensuring consistent delivery of exceptional standards across the resort
- • Conduct regular inspections and quality assurance checks to maintain compliance with established cleaning and safety standards
-  Manage housekeeping and laundry inventory, supplies, and equipment, ensuring cost-effective procurement and stock control
- Develop and implement customised cleaning schedules and procedures tailored to the resort's requirements
-  Coordinate with other departments, including front office, maintenance, and guest services, to ensure seamless operations
-  Address guest concerns and complaints promptly, taking corrective action to ensure satisfaction
- Monitor and manage departmental budgets, identifying opportunities for cost savings without compromising quality
-  Maintain accurate records of staff performance, training, and departmental activities
-  Ensure compliance with health, safety, and environmental regulations throughout all housekeeping operations
-  Identify training needs and conduct induction programmes for new team members