Delegate Management Solutions (DMS) Intern

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Descrizione

At MCI, we believe that when people come together, magic happens. That is why we have been bringing together through innovative meetings, events, congresses and association management since 1987.

Are you looking for an internship within an international, dynamic, and leading company in the meetings and events industry? Then MCI Geneva is looking for you as our new Delegate Management Solutions (DMS) Intern, starting from April 2025 !

As our new DMS Intern, you will assist the Delegate Management Solutions team in the registrations and hotel reservation process for a range of international congresses, from 150 to 15.000 participants. You are the first point of contact for our clients and provide them with accurate and complete information on different aspects of the congress.

Your responsibilities
You handle registrations and hotel bookings for groups and individual participants.
You maintain the delegate management database in our registration system and you maintain timelines and priorities set on every event.
You coordinate invoices and payments for groups and individual participants.
You liaise with internal and external stakeholders by email and telephone.
You draft various reports, statistics and other documents.
You are part of the onsite team managing the registration and accommodation desk/office during the event.