Bar Manager

Dettagli
Descrizione
Constance Ephelia is a beautiful resort located on the island of Mahé in Seychelles, surrounded by stunning beaches and tropical nature. We offer a dynamic and supportive work environment where team spirit, personal growth, and service excellence come together. Join our passionate team and be part of a company that values people and creates memorable experiences every day.
We are seeking an experienced and professional Bar Manager to join our team at Constance Ephelia, a prestigious luxury resort located in the stunning Seychelles. In this pivotal role, you will oversee all bar operations, lead a dynamic team of bartenders and bar staff, and ensure exceptional service delivery to our discerning international guests. You will be responsible for maintaining the highest standards of hospitality whilst managing profitability, inventory, and compliance within our bar operations.
- Lead, train, and supervise bar staff, fostering a culture of excellence and ensuring consistent service standards across all shifts
- Manage all aspects of bar operations, including stock control, ordering, and inventory management to minimise wastage and maximise profitability
- Develop and implement bar procedures, policies, and protocols in line with organisational standards and health and safety regulations
- Create and manage bar menus, including signature cocktails and beverage selections that appeal to our diverse guest base
- Monitor cash handling, reconcile till systems, and ensure accurate financial reporting and budgeting
- Maintain comprehensive knowledge of spirits, wines, beers, and other beverages to provide expert recommendations to guests
- Ensure compliance with licensing laws, responsible service of alcohol, and all relevant health and safety requirements
- Analyse sales data and guest feedback to identify opportunities for service improvement and revenue enhancement
- Coordinate with other departments to support events, functions, and special occasions
- Maintain a clean, organised, and welcoming bar environment that reflects the resort's luxury standards
- Address guest concerns and complaints professionally, ensuring guest satisfaction and loyalty
- Conduct regular staff appraisals and provide ongoing training and development opportunities